I’ve heard of products getting bricked, but…

May 5, 2009 by traveler.

Ouch. Consumerist reports that a Best Buy customer in Texas opened a brand-new MacBook Pro box and instead of a laptop, he found…a paving stone.

Is this becoming a trend? First it was the Chinese newspaper & rocks in a Nintendo DS box, and now this. While Wal-Mart made good on the missing Nintendo DS, apparently Best Buy told the proud new owner of a paving stone that “Apple seals the boxes, not us. Take it up with Apple.” Hmm. I’m gonna go with…the customer gave his credit card to Best Buy for this purchase, not Apple.

Which makes this potentially simple- customer notifies credit card company that he is having this problem with BB and is working to resolve it. If BB still won’t rectify the situation, he gets credit card company to reverse the charge and file a grievance against BB.

Of course there is another important question- could this be a shady customer’s shakedown attempt? Guess Best Buy and the credit card company will work that all out. Maybe it’ll turn out that this guy ends up throwing that paving stone back in his yard where he found it. Who knows.

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